Privacy Policy

Effective Date: March 3, 2025
818 Attic Cleaners
Los Angeles County, California

 

1. Introduction

 

[Your Business Name] (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information collected from individuals (“you” or “customers”) in the course of providing our services. This Privacy Policy (“Policy”) delineates the practices and procedures governing the collection, use, retention, and protection of personal information in accordance with applicable laws, including the California Consumer Privacy Act (CCPA). By engaging with our services, you acknowledge and consent to the practices described herein.

 

2. Information Collection

 

We collect limited personal information necessary to facilitate the provision of our services, which include scheduling appointments for project estimates and, where applicable, executing contracted projects. The categories of personal information collected are restricted to:

 

    • Full name;

 

    • Physical address;

 

    • Telephone number.

 

We expressly do not collect, process, or retain sensitive personal data, including but not limited to government-issued identification numbers (e.g., Social Security numbers), financial account information (e.g., credit card or banking details), or other similarly protected data, whether in electronic, paper, or any other format.

 

3. Purpose of Information Use

 

Personal information is processed exclusively for the following purposes:

 

    • To arrange, confirm, and fulfill appointment requests for project estimates;

 

    • To communicate with customers regarding estimates and, if engaged, project-related matters;

 

    • To manage ongoing customer relationships in connection with services rendered or contemplated.

 

In addition, we may utilize collected information to enhance customer experience, which may include communications related to prior inquiries, service updates, or offerings relevant to your prior engagement with us, subject to your expressed or implied preferences.

 

4. Data Retention and Disposal

 

Personal information is retained only as long as necessary to fulfill the purposes outlined above. Specifically:

 

    • Information collected for estimates is not retained beyond the completion of the appointment unless you engage our services;

 

    • For customers who contract our services, basic contact information (name, address, telephone number) is maintained solely for the duration of the project and associated communications, after which it is securely disposed of unless retention is otherwise justified for legitimate business purposes or legal obligations.

 

All temporary records, including handwritten notes, are destroyed through secure means (e.g., shredding or permanent deletion) promptly following their intended use.

 

5. Data Protection Measures

 

We employ reasonable administrative and physical safeguards to protect personal information, including:

 

    • A minimal-data collection and retention philosophy to reduce exposure;

 

    • Training of personnel to handle personal information with diligence and confidentiality;

 

    • Secure disposal of all records post-use to prevent unauthorized access.

 

Our operations eschew reliance on complex digital systems for data storage, further mitigating risks of breach or misuse.

 

6. Disclosure of Information

 

We do not sell, trade, or otherwise disclose personal information to third parties, except as mandated by law, regulation, or judicial process. Any compelled disclosure will be limited to the minimum required to comply with such obligations.

 

7. Communications and Customer Preferences

 

In the course of maintaining customer relationships, we may periodically contact individuals using the information provided to offer follow-up correspondence related to prior estimates, service reminders, or promotional opportunities. Such communications are intended to support ongoing business needs or customer interests and may be inferred as permissible based on your initial engagement with us. Customers may, at their discretion, opt into receiving notifications regarding upcoming promotions or service offerings by express request or implied consent through continued interaction.

 

8. Your Rights Under California Law

 

Pursuant to the CCPA, California residents have certain rights regarding their personal information, including the right to:

 

    • Request disclosure of categories and specific pieces of personal information collected;

 

    • Request deletion of personal information, subject to exceptions.

 

Given our minimal retention practices, we typically possess limited or no data responsive to such requests beyond active engagements. To exercise your rights, contact us as provided below. We will respond within the timeframes prescribed by law, though our lack of long-term storage may render such requests moot in many instances.

 

9. Amendments to This Policy

 

We reserve the right to modify this Policy at our discretion to reflect changes in our practices or legal requirements. Updates will be posted to this URL with an revised effective date. Continued engagement with our services following such updates constitutes acceptance of the revised terms.

 

10. Contact Information

 

For inquiries, concerns, or to exercise your privacy rights, please contact us at:
818 Attic Cleaners 
(818) 850-5155
info@818atticcleaners.com
Los Angeles County, California